Returns & Exchanges

At NZ Muscle, we want you to be completely satisfied with your apparel; if your fit isn't perfect, you can return or exchange your items within 30 days of purchase. All returned clothing must be in original condition, unworn, and with all tags still attached.

1

Initiate Your Return

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

3

Ship It Back

Print your prepaid shipping label from the portal and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or ship your new exchange size within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing